discovering lessons and success stories
Background: The LTE mobile service provide encountered several challenges in managing their base transceiver station (BTS) sites, including issues of fuel theft, electricity misuse, missing spare parts, telecom equipment, etc. These challenges resulted in significant financial burdens and high maintenance…
Background: A leading telecom company in Africa , embarked on a transformative journey to upgrade network from 3G to LTE, OSS and BSS systems change and conversion, implement new ERP and CRM solutions and enhance the billing process. This project…
Introduction: In today's digital age, organizations are constantly seeking ways to optimize their processes and enhance operational efficiency. Process mining has emerged as a ground-breaking technology that enables businesses to unlock valuable insights from their operational data. In this article,…
Background: A prominent bank in Africa faced multiple challenges in managing their branch operations, particularly related to funds transfer activities. These challenges included time-consuming manual processes, customer inconvenience and inefficient resource allocation. To address these issues and improve operational efficiency,…
Introduction: In today's rapidly evolving business landscape, organizations are continually seeking innovative ways to enhance efficiency, reduce costs, and improve productivity. RPA has emerged as a powerful solution that leverages software robots to automate repetitive, rule-based tasks. However like any…
Introduction: In business consulting, various frameworks, models, standards, and tools play a pivotal role in helping organizations streamline their processes, improve efficiency, and drive success. However, navigating through the terminology and understanding the differences between these concepts can be daunting.…
Introduction: In today's fast-paced business landscape, automation has emerged as a transformative solution for increasing productivity, streamlining processes and achieving operational excellence. However without a clear understanding of the risks associated with automation - organizations may face unexpected challenges. In…
Introduction: In recent years, the textile knitwear industry has experienced a remarkable transformation, thanks to the advent of industrial automation. This powerful technology has revolutionized production processes, leading to significant improvements in efficiency, quality, and consistency. In this article, we…
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